52 Moments of Value - Elevate Client Connections in the AI Era

Description

52 Moments of Value - Intentional ways to stay top-of-mind, deepen relationships, and generate repeat and referral business Speaker: Nitan Soni Northrop Realty - Team Lead | Assoc. Broker Industry Challenge: Common RPAs drain time and energy and accelerate agent burnout. This session offers an alternative strategy that brings into focus the embedded value in a client experience that's engineered to produce brand ambassadors who create a self sustaining repeat and referral business. Takeaways: Attendees will learn the top two reasons for the 87% client referral intent and only 17% actual action by engineering 52 moments of value, creating loyal brand ambassadors that drive predictable referral pipelines. Attendees will learn how to reframe the entire client journey—from initial contact to post-closing by using phase-specific plans that emphasizes the agents unique value. Attendees will be shown how common RPA's lead to inefficiencies and low productivity when compared and contrasted to value driven activities that will improve their bottom line by lowering customer acquisition costs. Session Description: 52 Moments of Value is a power session that challenges the effectiveness of common RPAs to help agents design more meaningful, value-driven client touchpoints. It explores 52 simple, intentional ways to stay top-of-mind, deepen relationships, and engineer phase-specific plans that transform closed clients into loyal brand ambassadors. This dynamic session focuses on building a self-sustaining leads machine with a zero-cost growth framework and a vibrant repeat and referral pipeline.